Over the last couple of days when I use Microsoft Word or Excel, I get the spinning wheel of death for a minute or so when opening, clicking on or editing a document/spreadsheet. Uberly frustrating.
Anyway, upon restarting it, I get the usual start-up chime, then the grey screen with the apple logo and the spinning wheel - and then it stays there. I tried putting the operating syten disc in and did a start-up - same results. Ditto for safe start. I also tried to reset the NVRAM, got the second chime, then back to the same.
Any ideas what might be going on?
Thank you,
`/era
I used EtreCheck and got this:
EtreCheck version: 1.9.12 (48)
Report generated July 1, 2014 4:12:17 PM EDT
Hardware Information:
MacBook Air (13-inch, Late 2010) (Verified)
MacBook Air - model: MacBookAir3,2
1 2.13 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 6:0:7
Disk Information:
APPLE SSD TS256C disk0 : (233.76 GB)
- (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 233.44 GB (9.89 GB free) (Low!)
USB Information:
Apple Inc. FaceTime Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Kernel Extensions:
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
[loaded] com.Cycling74.driver.WondershareAudioDevice (1.5.2) Support
[loaded] com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0 - SDK 10.0) Support
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) Support
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.sharpcast.xfsmond.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[loaded] com.epson.esua.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.wondershare.AllMyMusic.Agent.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[..].plist Support
[loaded] com.adobe.ARM.[..].plist Support
[failed] com.apple.CSConfigDotMacCert-[..]@me.com-SharedServices.Agent.plist
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
Microsoft Database Daemon
Dropbox
EvernoteHelper
Internet Plug-ins:
DirectorShockwave: Version: 11.6.6r636 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
AmazonMP3DownloaderPlugin1017287: Version: AmazonMP3DownloaderPlugin 1.0.17 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Will 2do for mac. AdobePDFViewer: Version: 11.0.03 - SDK 10.6 Support
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 Support
QuickTime Plugin: Version: 7.6.6
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
FUSE for OS X (OSXFUSE) Support
Growl Support
Perian Support
Top Processes by CPU:
23% firefox
5% WindowServer
4% Finder
1% Adobe Photoshop CS5
1% Activity Monitor
Top Processes by Memory:
1.11 GB firefox
262 MB Adobe Photoshop CS5
156 MB Microsoft Word
135 MB Microsoft Entourage
119 MB WindowServer
Virtual Memory Information:
20 MB Free RAM
2.20 GB Active RAM
1.15 GB Inactive RAM
388 MB Wired RAM
927 MB Page-ins
334 MB Page-outs
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